All speakers at Forrester CX Forum East
50 speakers across all editions
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Andrew Peterson
Co-CEO & Co-founder · Clozd
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Andy Reiger
Senior Manager, Customer Experience · Hill's Pet Nutrition
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Asif Majeed
Senior Manager - Global Contact Centers CX, Performance and Analytics · United Airlines
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Blake Carter
Head of Change Management · Pepsico
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Caleb Schmidt
Senior Vice President & Head of Enterprise Experience Design · U.S. Bank
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Chris Lettau
Senior Director, Customer Service Platforms · SiriusXM
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David Hoffman
VP, Research Director · Forrester
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Dror Avieli
Managing Director & Vice President, Customer Success · ConsenSys
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Elisabeth Medaris
Director of Experience & Operations, Forrester Certification
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Emily Pfeiffer
Principal Analyst · Forrester
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Jason Grosso
Vice President of Information Technology · ABS Kids
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jD Buckley
CX Strategy · Synchrony
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Jenn Garbach
Chief Marketing Officer · PNC Bank
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Kelly Marie Smith
Corporate Vice President and Head of Experience AI & Innovation · New York Life
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Mike Hayes
AVP of Strategic Sales · Dialpad
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Peggy Costabile
VP, Digital and Demand Marketing · Bridgestone
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Santosh Gunaseelan
Director of Creative Personalization, Optimization, and Design · Amazon Ads
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Stephanie Gordon
Director, Loyalty Strategy · The Home Depot
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Tarcisio Ribeiro
Managing Director of Americas Monetization Partnerships · Meta
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Tony Sorensen
Chief Information Officer · Five9