The lineup
Who spoke at Forrester CX Forum West 2026?
The full announced lineup for Forrester CX Forum West 2026. Names without a full profile are open to claim.
Eugenio Santiago President, Key Lime Interactive
Allison Mistlebauer Managing Director, Advisor Services, Schwab Advisor ServicesIs this you? Claim →
Angelina Gennis Principal Analyst, ForresterIs this you? Claim →
Ania Rodriguez Founder & CEO, JourneyTrackIs this you? Claim →
Bob DelPonte Executive Vice President and Chief Customer Experience Officer, UKGIs this you? Claim →
Bradley Breuer Senior Vice President of Marketing, PetSmartIs this you? Claim →
Brady Tengberg Head of Client Success, ClozdIs this you? Claim →
Chuck Gahun VP, Principal Analyst, ForresterIs this you? Claim →
Colleen Fazio Principal Analyst, ForresterIs this you? Claim →- DFDave Frankland VP, Research Director, ForresterIs this you? Claim →
David Johnson Principal Analyst, ForresterIs this you? Claim →
Dipanjan Chatterjee Vice President, Principal Analyst, ForresterIs this you? Claim →
Emily Collins VP, Research Director, ForresterIs this you? Claim →
Florian Vollmer Director of Experience Insights, AutodeskIs this you? Claim →
Francesca Del Gobbo Technical Product Manager - Conversational AI, FableticsIs this you? Claim →
Gina Bhawalkar Principal Analyst, ForresterIs this you? Claim →
Greg Barber Director, Experience & Market Research | Strategic Growth, CareFirst Blue Cross Blue ShieldIs this you? Claim →
Guneet Singh Vice President, Customer Experience & Care, AppfolioIs this you? Claim →
Heidi Munc VP of User Experience, NationwideIs this you? Claim →
Heidi Rhodes Global Director, Customer Success, MetaIs this you? Claim →
James L. McQuivey VP, Research Director, ForresterIs this you? Claim →- JSJen Sanning Executive Partner, ForresterIs this you? Claim →
Jenna Wohead Director, Product Management, ForresterIs this you? Claim →
Jess Lloyd Principal Analyst, ForresterIs this you? Claim →
Jessica Liu Principal Analyst, ForresterIs this you? Claim →
Joe Wang Director of Customer and Community Experience, AncestryIs this you? Claim →
Jonathan Roberts Vice President of Strategy, Together Credit UnionIs this you? Claim →
Judy Weader Principal Analyst, ForresterIs this you? Claim →
Kate Parker Head of Customer Intelligence, Americas, SASIs this you? Claim →
Katy Tynan VP, Principal Analyst, ForresterIs this you? Claim →
Keith Johnston VP, Group Director, ForresterIs this you? Claim →
Mack McGee Chief Marketing Officer, CareFirst BlueCross BlueShieldIs this you? Claim →
Max Ball Principal Analyst, ForresterIs this you? Claim →
Mike Proulx VP, Research Director, ForresterIs this you? Claim →
Peter Mullen Chief Marketing Officer, Kore.aiIs this you? Claim →
Rich Saunders Senior Analyst, ForresterIs this you? Claim →
Rick Parrish VP, Research Director, ForresterIs this you? Claim →
Ron Rogowski VP, Executive Partner, ForresterIs this you? Claim →
Sherry Fragomeni Senior Product Manager, Outbound, CX, NiCEIs this you? Claim →
Strat Parrott VP, Head of Experience, CX & UX, First Horizon BankIs this you? Claim →
Su Doyle Principal Analyst, ForresterIs this you? Claim →
Frequently asked
- Who spoke at Forrester CX Forum West 2026?
- 41 speakers, including Eugenio Santiago, Allison Mistlebauer, Angelina Gennis, Ania Rodriguez, and Bob DelPonte.
- When and where was Forrester CX Forum West 2026?
- Jun 29, 2026 in San Francisco.
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