The lineup
Who spoke at Forrester CX Summit 2025?
The full announced lineup for Forrester CX Summit 2025. Names without a full profile are open to claim.
Betsy Summers Principal Analyst, Forrester- BWBrendan Witcher VP, Principal Analyst, Forrester
Holly Moreland Sr Director, Customer Engagement Strategy and Technology, Hilton- JPJay Pattisall VP, Principal Analyst, Forrester
Jon Cook CEO, VML
- AJAJ Joplin Senior Analyst, ForresterIs this you? Claim →
- AKAl Krueger Senior Director, Experience Strategy, Research, and Design Practice, Highmark HealthIs this you? Claim →
- ACAlyson Clarke Principal Analyst, ForresterIs this you? Claim →
- AEAmit Erande GM of AI and Personalization Services, Treasure DataIs this you? Claim →
- ACAmy Cheng Senior Director Experience Insights, ShiptIs this you? Claim →
- ALAmy Lokey Chief Experience Officer, ServiceNowIs this you? Claim →
- ASAngela Sarino VP, Business Partner Marketing, Canadian Imperial Bank of Commerce (CIBC)Is this you? Claim →
- AGAngelina Gennis Principal Analyst, ForresterIs this you? Claim →
- ATArielle Trzcinski Principal Analyst, ForresterIs this you? Claim →
- ACAudrey Chee-Read Principal Analyst, ForresterIs this you? Claim →
- BBBill Boga Executive Director of Contact Center Strategy & AI Transformation, Kaplan North AmericaIs this you? Claim →
- BHBrad Haag Senior Analyst, ForresterIs this you? Claim →
- BMBrendan McGuire Head of Strategic Accounts, AdaIs this you? Claim →
- BCBrian Calderwood VP IT - Member Experience, CVSIs this you? Claim →
- BDBrian Donnelly Head of Portfolio Marketing, Business Messaging, MetaIs this you? Claim →
- BHBrian Hopkins VP, Emerging Tech Portfolio, ForresterIs this you? Claim →
- CQCharles Quincy Senior Director of Product Management, GenesysIs this you? Claim →
- CACheryl Abellanoza PhD, Associate Director - UX Research, Verizon ConnectIs this you? Claim →
- CCChris Conner Senior Director of Digital Management and Strategy of Consumer Energy, NRG EnergyIs this you? Claim →
- CGChuck Gahun VP, Principal Analyst, ForresterIs this you? Claim →
- CFColleen Fazio Principal Analyst, ForresterIs this you? Claim →
- CLConnie Leary VP, Experience Advisory, MedalliaIs this you? Claim →
- DGDan Gamber Director of Experiences, BridgestoneIs this you? Claim →
- DBDavid Braddock Portfolio Solution Engineer, NICEIs this you? Claim →
- DDDean Davison Principal Consultant, ForresterIs this you? Claim →
- DCDipanjan Chatterjee Vice President, Principal Analyst, ForresterIs this you? Claim →
- DYDr. KimArie Yowell Chief Talent and DEI Officer, RocketIs this you? Claim →
- EMEd Matanes Product Marketing Associate, CallMinerIs this you? Claim →
- EVElizabeth Velasquez Director, Data Engagement, ForresterIs this you? Claim →
- ELErica Luxenburg Director of Product Research, Lowe'sIs this you? Claim →
- EVErin Veltkamp Sr. Product Marketing Manager, CSGIs this you? Claim →
- FSFiona Swerdlow VP, Research Director, ForresterIs this you? Claim →
- FCFrank Chevallier VP Product Management, Five9Is this you? Claim →
- GBGary Batroff SVP Sales and Partnerships, ThematicIs this you? Claim →
- GKGayathri Krishnamurthy Head of Product Marketing, Level AIIs this you? Claim →
- GBGina Bhawalkar Principal Analyst, ForresterIs this you? Claim →
- GHGrant Horn Enterprise Account Executive, GrammarlyIs this you? Claim →
- GBGreg Barber Director, Experience & Market Research | Strategic Growth, CareFirst Blue Cross Blue ShieldIs this you? Claim →
- GMGregg Molander Senior Director of Brand Experience, AARPIs this you? Claim →
- HSHadley Spadaccini Sr. Product Marketing Manager, AI & Analytics, MedalliaIs this you? Claim →
- IFIan Felder Director, Product Marketing - Journey Management, Analytics and Reporting, GenesysIs this you? Claim →
- JBJames Bauman Senior Director Experience Management & Analytics, TruGreenIs this you? Claim →
- JMJames L. McQuivey VP, Research Director, ForresterIs this you? Claim →
- JRJames Russo Strategy & Insight Lead, T-Mobile Advertising Solutions, T-MobileIs this you? Claim →
- JSJason Singh Head of Partner Marketing, Business Messaging, MetaIs this you? Claim →
- JJJeanne Jones VP, Member Marketing, BECUIs this you? Claim →
- JGJen Grant CMO, DialpadIs this you? Claim →
- JSJen Sanning Executive Partner, ForresterIs this you? Claim →
- JWJenna Wohead Director, Product Management, ForresterIs this you? Claim →
- JDJennifer Davidson VP, Client Experience, Canadian Imperial Bank of Commerce (CIBC)Is this you? Claim →
- JWJennifer Wilson Director, Product Marketing, NICEIs this you? Claim →
- JLJessica Liu Principal Analyst, ForresterIs this you? Claim →
- JMJitender Miglani Principal Forecast Analyst, ForresterIs this you? Claim →
- JSJoe Stanhope VP, Principal Analyst, ForresterIs this you? Claim →
- JMJohn C. Miller VP, Consumer & Retail Solutions, AT&TIs this you? Claim →
Frequently asked
- Who spoke at Forrester CX Summit 2025?
- 122 speakers, including Betsy Summers, Brendan Witcher, Holly Moreland, Jay Pattisall, and Jon Cook.
- What did Forrester CX Summit 2025 cover?
- Topics include B2B Marketing, Creative Thinking, and Marketing & Brand.
- When and where was Forrester CX Summit 2025?
- Jun 23, 2025 in Nashville.
What this lineup's speakers cover
The topics this edition's speakers are known for.
Industries represented
The sectors this edition's speakers come from.
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