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Forrester CX Summit
Forrester's CX Summit North America is a customer-experience conference, held in Nashville in 2026. It convenes CX, marketing, and digital leaders around practical strategies for customer experience.
Topics Covered
Customer Experience (CX)2
Brand Strategy1
Content & Storytelling (Marketing)1
Culture Design & Transformation1
Data Strategy & Analytics1
Design Thinking1
Digital Transformation1
Future Trends & Predictions1
Innovation1
Machine Learning & Data Science1
Talent Acquisition & Retention1
Accessible & Inclusive Design1
Industries
Consumer Technology3
AI & Machine Learning2
Consumer Goods (CPG)1
Data & Analytics1
Digital Health & Telehealth1
Enterprise Software1
Healthcare Providers1
HR & Recruiting1
Featured
4 speakers at this event
AS
Amy Smith
TED Speaker | Innovative Engineering Solutions Transforming Technology
🇺🇸United States2 talks
Innovation
Betsy Summers
Principal Analyst at Forrester Research
2 talks
Data Strategy & Analytics
Future Trends & Predictions
Jon Cook
CEO of VML | Transforming Global Marketing and Creative Strategy
🇺🇸United States4 talks
Brand Strategy
Content & Storytelling (Marketing)
OS
Ovetta Sampson
UX designer at Google | Exploring design for wellbeing and machine learning
3 talks
Accessible & Inclusive Design
Customer Experience (CX)
Talks
5 talks from this event
Returning speakers
Voices that keep coming back to Forrester CX Summit
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