When thymic cancer struck in 2005, Alan Blaustein discovered the profound gaps in healthcare communication and patient experience. As a semi-professional patient, he transformed his challenging medical journey into a mission to improve healthcare system coordination.

Through his company CarePlanners, Blaustein advocates for patient-centered care, revealing the critical importance of communication, navigation, and empowerment in complex medical environments. His firsthand experience illuminates the systemic challenges patients face and provides actionable insights for healthcare providers, insurers, and policymakers seeking to create more human-centered care models.