Jeanne Bliss

Jeanne Bliss pioneered the Chief Customer Officer role and has spent over 35 years helping companies create deeper customer relationships. Often called the "Godmother of Customer Experience," she is one of the foremost experts on customer-centric leadership.

Jeanne helps organizations define, build, and live the behaviors that fuse customers to them. As president of CustomerBliss, she guides companies through practical steps to become the best version of themselves.