Jim Knight

Jim Knight spent decades as an executive at Hard Rock International, where he led Global Training and helped build the company's legendary culture. His career started at Gatorland Zoo in Florida before he moved into hospitality training.

Drawing on his experience building one of the world's most recognized brands, Jim shares strategies for developing leadership, transforming corporate cultures, and delivering exceptional customer service. Author of Culture That Rocks!

, he speaks on creating workplaces where employees and customers thrive.