Michelle McKenna

Michelle McKenna

Former CIO of Universal Parks and NFL | Digital transformation leader

πŸ‡ΊπŸ‡ΈUnited States
Michelle McKenna
Michelle McKenna

About

Michelle McKenna has driven large-scale technology transformation as CIO at two major entertainment organizations - Universal Parks and Resorts and the National Football League. In these executive roles, she built digital experiences that served millions of customers while simultaneously modernizing complex legacy technology operations. At Universal Parks and Resorts, Michelle led the technology strategy behind immersive park experiences that blend physical and digital environments.

Her previous tenure as CIO at the NFL involved transforming how one of America's most watched sports leagues delivers content and engages with fans through technology. Throughout her career, she has navigated the unique challenges of implementing cutting-edge solutions within established organizations that operate at massive scale. Michelle's expertise spans the critical intersection of customer-facing technology and internal operational transformation.

She brings firsthand experience in leading technical teams through major organizational change while maintaining seamless service delivery for high-profile, high-stakes environments.

This profile was compiled from public conference data. Is this you? Make this page yours.

What Michelle Talks About

1

Digital transformation strategies for large-scale consumer experiences

2

Leading technology teams through major organizational change

3

Customer experience technology in entertainment and sports industries

4

Modernizing legacy technology operations without service disruption

5

Building scalable digital platforms for millions of users

Speaking Style

Is this you?

Claim this profile to edit your bio, add talks, and get verified.

Checking status...

Know a talk we're missing?

Get in Touch

Save for Later

Michelle McKenna