Shep Hyken
Customer Experience Expert | Bestselling Author of The Amazement Revolution
Most recently at Social Media Marketing World in 2020.
About
Shep Hyken transformed the way businesses think about customer service through his groundbreaking research and practical strategies. As a leading customer experience authority, he has helped countless organizations create memorable interactions that drive loyalty and growth.
With multiple award-winning books and decades of consulting experience, Hyken provides actionable insights that turn ordinary customer encounters into extraordinary experiences. His work has been featured in major publications and he consistently delivers high-impact presentations that help companies reimagine their approach to customer relationships.
2 talks, all in 2020
This is only what we could find published. Shep has almost certainly done more.
Social Media Marketing World
Social Media Marketing World
What events has Shep spoken at?
1 event · 2 appearances · 2019 to 2020
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