Complete gig history
All talks by Kelsey Cheng
4 talks·2 years
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As AI systems autonomously orchestrate global supply chains and smart factories optimize production without human intervention, manufacturing stands at a defining crossroads. The European Union's Industry 5.0 vision prioritizes worker wellbeing and human-centric automation, while efficiency-first competitors race toward full autonomous operation. This panel brings together leaders from logistics, policy and innovation to debate whether human-centered values represent the future of competitive advantage—or a costly compromise.
Global climate pledges are hitting a wall. While shifting policies and fluctuating investments tell part of the story, the fundamental drivers remain unchanged: the urgent mandate to decarbonize, the massive energy demands of a growing AI infrastructure, and the rising importance of energy as a pillar of national sovereignty. Progress remains uneven. China dominates the renewable energy supply chain, Europe has made significant strides in scaling green power supply, while the United States remains a fragmented landscape. In this context, which strategies will actually scale? Which energy mixes offer the best ROI for both the planet and the economy? And ultimately, how can we balance reliability, sustainability and sovereignty?
AI agents are rapidly evolving from copilots into autonomous digital teammates, reshaping how we work, collaborate, and communicate. Inside organizations, they support research, drafting, and decision-making. But their most visible impact is at the front lines: customer service, sales, and client engagement. From banking assistants to AI-powered support agents handling millions of interactions, companies are redefining how they connect with customers. But do users actually want to interact with AI? How much autonomy should these systems have, and how do we maintain trust, empathy, and accountability when machines become the first point of contact? This session explores what it takes to make this new interface work for both businesses and consumers.
Speaker appearance at Web Summit 2025 in Lisbon, Portugal.