Paul Greenberg
Bestselling Author | Customer Experience & Brand Storytelling
About
Paul Greenberg is a renowned customer experience expert and the bestselling author of 'The Commonwealth of Self-Interest' and 'CRM at the Speed of Light'. As a former Gartner analyst and co-founder of consulting firm The 56 Group, Greenberg has spent decades advising Fortune 500 companies on leveraging technology and data to build deeper customer relationships. His keynotes provide actionable frameworks for creating exceptional customer experiences that drive brand loyalty and growth.
Talks1
The four fish we're overeating -- and what to eat instead
The way we fish for popular seafood such as salmon, tuna and shrimp is threatening to ruin our oceans. Paul Greenberg explores the sheer size and irrationality of the seafood economy, and suggests a few specific ways we can change it, to benefit both the natural world and the people who depend on fishing for their livelihoods.
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