Sheila Heen
Harvard Law Professor | Co-Author of Difficult Conversations | Founder, Triad Consulting
About
Sheila Heen has two New York Times bestsellers and a 20-year career with the Harvard Negotiation Project. As a Harvard Law School professor and founder of Triad Consulting Group, she is an authority on navigating difficult conversations where emotions run high and relationships become strained. Co-author of Difficult Conversations: How to Discuss What Matters Most, Sheila shows organizations how to improve the skill of receiving feedback—essential to learning, collaboration, innovation, and sound decision-making.
Talks1
How to use others' feedback to learn and grow | Sheila Heen | TEDxAmoskeagMillyardWomen
Most efforts to improve individual and organizational learning focus on teaching people how to give feedback. After years of ...
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