Chris Voss

Former FBI Hostage Negotiator | Author of "Never Split the Difference"

🇺🇸United States1 talk · 1 event

About

Chris Voss spent 24 years at the FBI, including as lead international kidnapping negotiator. His book "Never Split the Difference" applies hostage negotiation tactics to business and everyday conversations.

Voss founded the Black Swan Group to train executives on negotiation. His techniques-tactical empathy, mirroring, labeling-have been adopted by sales teams and leaders at Fortune 500 companies, equipping them to achieve better outcomes in high-stakes negotiations.

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Chris Voss at Nordic Business Forum 2024

Nordic Business Forum🇫🇮 Helsinki2024

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