19 customer experience cx (retail & e-commerce) speakers on Mezzo — including Mary Portas, Richard Dickson, and Ayami Nakao Pelata. Each with the talks, gig history, and co-appearances to back it up.
28 speakers · showing 1–24
Marcela Melero
Chief Growth Officer | Driving Brand Innovation at Dove
🇺🇸United States1 talk
Brand Strategy
Corporate Innovation
Jon Cook
CEO of VML | Transforming Global Marketing and Creative Strategy
🇺🇸United States1 talk
Brand Strategy
Content & Storytelling (Marketing)
Elliot Pigram
Global Managing Director | Insights and Strategy at CROWD DNA
🇬🇧United Kingdom1 talk
Consumer Behavior
Customer Experience (CX)
Ayami Nakao Pelata
Senior Corporate Officer, HAKUHODO INC. | Global Client Engagement
🇯🇵Japan1 talk
Brand Strategy
Communication & Influence
Richard Dickson
President & CEO, GAP INC. | Transforming Retail Through Innovation
🇺🇸United States1 talk
Brand Strategy
Customer Experience (CX)
Mary Portas
Chief Creative Officer | Retail Transformation & Customer Experience
🇬🇧United Kingdom2 talks
Brand Strategy
Customer Experience (CX)
Amna Khan
Consumer Behaviour Expert | International Media Commentator and Published Author
🇬🇧United Kingdom
Consumer Behavior
Customer Experience (CX)
Bridget Brennan
Marketing Expert & Author on Female Consumer Strategies | Why She Buys Insights
🇺🇸United States
Consumer Behavior
Customer Experience (CX)
John Brandt
Bestselling author & CEO | Revealing why customers hate your business
🇺🇸USA
Customer Centricity
Customer Experience (CX)
Rick Barrera
Marketing Expert & Author | Customer Service Innovation Strategist
🇺🇸Denver, United States
Customer Centricity
Customer Experience (CX)
Adam Alter
NYU Marketing Professor | Bestselling Author on Consumer Psychology
🇺🇸United States1 talk
Consumer Behavior
Customer Experience (CX)
Alex Hunter
Global Brand Authority | Virgin Group's Former Head of Online Marketing
🇬🇧United Kingdom
Brand Strategy
Customer Experience (CX)
Andrew Vorster
Innovation catalyst and technologist | Helps organizations build adaptive workforces
🇬🇧United Kingdom
Customer Experience (CX)
Digital Transformation
Larry Elliott
Economics editor at The Guardian | Author on financial topics
🇬🇧United Kingdom1 talk
Customer Experience (CX)
Growth & Scale
Hendrik Fritsch
International trade fair moderator | Sales and marketing speaker
🇩🇪Germany
Customer Experience (CX)
Growth & Scale
Greg Nugent
Director of Brand, Marketing and Culture for London 2012 | Brand strategy expert
🇬🇧London, United Kingdom
Customer Experience (CX)
Mindset & Psychology
Simon Shaw
England rugby international | World Cup finalist
🇬🇧United Kingdom
Customer Experience (CX)
Entrepreneurship
Jason Cherok
VP, Product, Design & Analytics at DICK'S Sporting Goods
2 talks
Customer Experience (CX)
Data Strategy & Analytics
Emily Silver
SVP, Chief Marketing, eCommerce and Athlete Experience Officer at DICK'S Sporting Goods
1 talk
Brand Strategy
Customer Experience (CX)
Julia Bösch
Executive Chair & Founder at Lookiero Outfittery Group
1 talk
Customer Experience (CX)
Growth & Scale
Satyajit Das
Architecture Social Club
Culture Design & Transformation
Customer Experience (CX)
Marjolein Westerbeek
President at Rituals Cosmetics USA
🇺🇸New York, United States1 talk
Brand Strategy
CEO & C Suite Leadership
Fabian Birgfeld
Global Managing Partner & Chief Design Officer at TCS Interactive, Tata Consultancy Services
2 talks
AI Strategy & Implementation
Customer Experience (CX)
Chip Bell
Customer Loyalty Expert | Author of Transformational Service Innovation
🇺🇸United States
Customer Centricity
Customer Experience (CX)