
Mary Portas
Chief Creative Officer | Retail Transformation & Customer Experience
Mary Portas is a renowned retail expert and author who has advised the UK government on high street rejuvenation. As the Chief Creative Officer at Harvey Nichols, she became a Creative Director by age 30. Portas has consulted for major brands like Westfield, Clarks, Louis Vuitton, Mercedes-Benz, and Estée Lauder. Her books 'Work Like a Woman' and 'Rebuild' offer insights on navigating the evolving retail landscape. Portas is also known as the TV presenter 'Queen of Shops', sharing her expertise on customer experience and brand strategy.
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